Product Availability ||| Terms of sale are based on availability. If any product is out of stock, unavailable, or if we are just simply unable to fulfill your order, you will be contacted via e-mail immediately to ask whether you are interested in receiving an alternative, available product. If we don’t receive a response from you within 3 days, your order will be automatically refunded. If we are unable to offer you a suitable replacement and you wish to dismiss the sale, we will refund the amount charged to the original form of payment.
Order Processing ||| At Freedom83, our business hours are Monday through Friday from 9:00 A.M. to 5:00 P.M. EST. All orders received on business days are processed within 1-2 business days and are shipped either on Monday or Thursday. Orders placed over the weekend will be shipped on Monday unless it is a holiday, and we are closed. Once your package leaves our shipping facility, you will receive a notification via e-mail along with a tracking number. Orders arrive within the time frame selected on the order form. Please allow extra processing time for holidays and promotional sales.
Payment Terms ||| We accept all major credit cards, Freedom83 gift cards, and PayPal. As soon as you place an order online, your credit card will be charged.
Failed Deliveries / Refused Shipments / Incorrect Shipping Address ||| Invalid or incorrect address information is the most common cause of shipment delays. Check the address information on your order. Make sure you have accurately noted all of the information (address, apartment #, etc.) needed to successfully deliver your package. Orders will be delivered to the address the customer has provided via the carrier chosen by the customer at checkout. If an address correction needs to be made after you have placed the order, please contact Customer Service via email email@example.com as soon as possible to make any necessary changes. Freedom83 is NOT responsible for any lost/stolen packages as well as courier shipment delays. We will gladly try to assist you as much as we can, but once a tracking number is received, all claims are to be filed with the carrier. We do offer a signed delivery option at checkout that must be selected by the customer before finalizing the order.
**If a shipment is returned to us due to an invalid mailing address, you will be responsible for additional shipping charges.
**Please note that if a package is refused, the customer is responsible for any additional charges from the courier. These charges will be deducted from your refund.
Shipping Delays ||| We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier exception delays. Please be advised that holidays do not count as a business day and should be taken into consideration when calculating shipping times. We entrust UPS and USPS to deliver your package on time. If your package is delayed, we will not offer a reimbursement of shipping charges. If you need additional information, please contact Customer Service at firstname.lastname@example.org
International Orders ||| International orders may be shipped via UPS or FedEx for a more reliable and quick delivery. The cost of international shipping varies based on the weight of the package and the location. Freedom83 also offers shipping through the country specific carriers through our third-party shipping partners for international orders with cost effective rates and no tracking. However, Freedom83 is NOT responsible for any lost packages once it leaves our facility. When using this service, there may be delays due to the destination country's customs. We find that most packages reach their destination just fine. We recommend using a trackable option at checkout for customers wishing for more reliable and accurate tracking information.
International Shipping Disclaimer ||| Customers who place orders outside of the U.S. are responsible for applicable sales tax, duties and customs charges which are determined by your local government and vary by country. By completing your order, you agree to pay for all applicable fees.
TERMS & CONDITIONS OF USE
General ||| Please review the following basic terms that govern your use, and purchase, of products from Freedom83.com. Please note that your use of the contents on the Freedom83 Website constitutes your agreement to follow and be bound by those terms. We may, from time to time, change the terms that govern your use of freedom-83.com. Your use of freedom-83.com following any such change constitutes your agreement to follow and be bound by the terms as changed.
Designs ||| All graphics displayed on the Freedom83 Website are strictly copyrighted. If any strikingly similar art is found, this will result in immediate legal action followed by an aggressive lawsuit. We spend hours upon hours on our designs, please respect our work and have the courtesy not to copy or steal it in any form.
Site Contents ||| Unless otherwise noted, all materials such as images, illustrations, designs, icons, photographs, video clips, and written and others that appear as part of Freedom83 copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Freedom83 collectively, and its subsidiaries and/or affiliates. Freedom83 as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Freedom83. Other than for the purchase of merchandise from our site, the contents of Freedom-83.com as a whole are intended solely for personal, non-commercial use by the users of Freedom-83.com. You may download or copy the contents and other downloadable materials displayed on Freedom-83.com for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, Freedom83, or any related software.
Indemnification ||| You agree to defend, indemnify, and hold Freedom83 harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Miscellaneous ||| Unless otherwise specified and except to the extent Freedom83 products are offered for sale Canada through Freedom-83.com, the contents thereof are displayed solely for the purpose of promoting Freedom83’s products and services available in Canada and select foreign markets. Freedom-83.com is controlled and operated by the Freedom83’s team from its office in Toronto Canada.
Termination ||| These terms and conditions are applicable to you upon your accessing the site or completing the registration or shopping process. These terms and conditions may be terminated by Freedom83 without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Customer Privacy ||| Freedom83 respects our customers' account information as private and confidential information and will never share this information with any outside affiliations or individuals.
Freedom83 Communicates to You ||| You agree that Freedom83 may send electronic mail to you for the purpose of advising you of changes or additions to this Freedom-83.com, about any of Freedom83’s products or services, or for such other purpose(s) as Freedom83 deems appropriate.
User Comments, Feedback, Postcards and Other Submissions ||| All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Freedom83 on or by Freedom-83.com or otherwise disclosed, submitted or offered in connection with your use of Freedom-83.com shall be and remain Freedom83’s property. Such disclosure, submission, or offer of any submission shall constitute as an assignment to Freedom83 of all worldwide rights, titles and interests in all copyrights and other intellectual properties. Thus, Freedom83 will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submission. Freedom83 is and shall be under no obligation (1) to maintain any submission in confidence; (2) to pay to user any compensation for any submission; or (3) to respond to any user submission.
You agree that no submission by you to Freedom83 will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no submission by you to Freedom83 will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any submission you make.
You agree that Freedom83 may use and/or disclose information about your demographics and use of the Freedom-83.com in any manner that does not reveal your identity. By participating in Freedom83 sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Freedom83 may use your information for marketing and promotional purposes.